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PRIVACY POLICY

Last updated: July 23, 2026

This Privacy Notice for Casitas Pros (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you visit our website at casitaspros.com, or engage with us in other related ways, including any marketing, promotional events, or communications.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names

  • Email addresses

  • Phone numbers

  • Mailing addresses

  • Contact preferences

SMS Communications & Phone Number Usage
SMS Communications: CASITAS PROS GROUP LLC may send SMS text messages to users who opt in through our website chat widget. We collect phone numbers for the purpose of sending customer care and support messages. Your phone number will not be shared with third parties for marketing purposes. You can opt out at any time by replying STOP to any message. For help, reply HELP.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate the delivery of services: To provide you with information regarding property listings, construction developments, or consulting.

  • To respond to user inquiries: To offer support and answer questions regarding our projects.

  • To send administrative information to you: To send details about changes to our terms, conditions, and policies.

  • To send marketing and promotional communications: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with specific third parties, such as vendors, consultants, and other third-party service providers who perform services for us or on our behalf and require access to such information to do that work.

  • Important SMS Privacy Notice: Notwithstanding any other provision in this policy, text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes. This restriction does not apply to sharing information with trusted service providers strictly to initiate SMS messages on our behalf under our direct instruction.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, applicable privacy laws may give you certain rights regarding your personal information. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and, if applicable, to data portability.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us using the following information:

Casitas Pros

Attn: ANGEL MONROY PEREZ (CEO)

11104 Whittier Blvd

Whittier, CA 90606

United States

Email: info@casitaspro.com

Phone: +1 (707) 753-2571

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at the email or phone number provided above.